MSB REPTILES GUARANTEES & POLICIES

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Health, genetics, and sex are all guaranteed unless agreed upon otherwise. Please, do your research before buying any reptiles you are inquiring about. These animals deserve the best quality care!

All animals shipped from MSB Reptiles are actively eating and are in a healthy condition. If there is an issue with the health of the reptile, you MUST notify MSB Reptiles IMMEDIATELY. Once the animal is received, it is the buyer's responsibility to provide appropriate care.

MSB Reptiles currently accepts payments via PayPal,  Venmo  and Zelle. 

Cash  payments  are  always  accepted  in  person.

We offer short-term payment plans for reptiles (up to 90 days) for animals over $500 with a 25% non-refundable deposit. Animals being paid on a payment plan will be shipped out after the animal is paid for in full. If you have any other questions regarding payment plans or deposits, don’t hesitate to contact us. We will be glad to help!

Any deposits are non-refundable as well as payments made for the animal on payment plans.

·  Shipping is provided by Reptile shipping companies through FedEx for next day delivery ONLY (FedEx Priority Overnight). Shipping will be provided Monday – Wednesday as Thursday being the latest pick-up day. Animals will ONLY be shipped with good temperature margins and under previous agreement from buyer for next day pick-up. 

·  All snakes are packed for safe shipping to ensure safe arrival of your new reptile. Heat or cold packs are used when conditions require. We will NOT ship if temperatures are lower than 40 degrees. We will also NOT ship if temperatures are higher than 90 degrees. 

·  We guarantee the live arrival of every reptile as long as buyer picks up within 2 hours of the package showing available for pick-up at FedEx location OR if being delivered to a residence, must be delivered on first delivery attempt. FedEx hub pick-up is always an option and is encouraged to avoid long rides on delivery trucks. 

·  Shipping costs are not included in the reptile’s price unless otherwise stated. Please contact us for shipping quotes. We would be happy to work with you with shipping costs being so high currently.

We offer local pick-up in the Huntersville, NC and surrounding area. 

Health, genetics, and sex are all guaranteed unless agreed upon otherwise. Once the animal has arrived safely, it is the customer's responsibility to properly care for the animal. Please, do your research before buying any reptiles you are inquiring about. These animals deserve the best quality care! 

*We cannot sell to anyone under the age of 18 without the written consent of an adult or legal guardian. It is the buyer’s responsibility to know local laws about reptiles they are inquiring about. If you have any questions regarding your local laws, we are happy to help find the information!

Thank you for your business and please contact us with any questions or inquiries!

Miri Sydney - Owner